The aim of this unit is to introduce learners to the process of software installation to enable them to install and
test software.
Installing software is a typical part of the day-to-day work of an IT support technician. For example, installing
a new applications software package, upgrading an existing item of software to the latest version or loading
software to support a new peripheral such as a printer.
Installation of software is not often a complicated task. Software manufacturers have worked hard to make the
installation of their products as easy as possible but there are still important procedures that the professional IT
technician needs to be aware of. For example, before the software is installed the suitability of the computer
hardware needs to be checked and the licensing rules of the software should also be reviewed to ensure they
are not being broken.